Privacy Policy


ECGC is conscious about the privacy issues and we value you as a customer and respect your right to privacy. In the process of operating the Web Site, we may become aware of information relating to you, including information that is of a confidential nature. We are strongly committed to protecting your privacy online and have taken steps to protect such information.

ECGC’s Privacy Statement

ECGC is conscious about the privacy issues and we value you as a customer and respect your right to privacy. In the process of operating the Web Site, we may become aware of information relating to you, including information that is of a confidential nature. We are strongly committed to protecting your privacy online and have taken steps to protect such information.

ECGC’s Privacy Statement

We collect personal information to provide the Credit Insurance Products and Services we offer, and to manage our rights and obligations in relation to small and large business products and services. These include Export Credit Insurance, Commercial Risk Insurance, Political Risk Insurance and Export Credit Insurance Covers for Banks. If you would like further information about the products and services we offer, please contact us.

We collect personal information to enable us to:

  1. Develop and identify Products and Services that may interest you.
  2. Conduct Market Survey and Research for Consumer Satisfaction.
  3. Develop, establish and administer alliances and other arrangements with other organizations (including financiers and other Insurers) and Government of India in relation to the promotion, administration and use of respective products and services.
  4. The Personal Information Manual

Generally, the type of personal information we collect includes an individual’s name, mailing address, telephone and facsimile numbers and email address etc. If we have provided a product and service to you, we will need to collect and store your personal information relating to that product and service. This will enable us to assist you with any further information or questions and to manage the provision of that product and service. In certain circumstances, we may also collect sensitive information about you, for example information about your membership of professional or trade associations, your association with sister concerns etc. If you do not provide us with the personal information, we (or other relevant third parties) need, we or they may not be able to provide the appropriate type or level of service to you.

Site Visit: Data Collection

Our Website hosting provider makes a record of your visit and logs the following information for statistical purposes: the user’s server address, the user’s top level domain name, the date and time of the site visit, the pages accessed and documents downloaded; the previous site visited and the type of browsers used. No attempt will be made to identify users on their browsing activities except, in the unlikely event of an investigation, where a Law Enforcement Agency may exercise warrant to inspect the service provider’s log.

Information Disclosure

We disclose personal information to third parties in India or overseas who we believe are necessary to assist us in providing our products and services. We may disclose your personal information to:

  1. Ministry of Commerce and Industry, Government of India
  2. Our External Advisors (like Lawyers, Accountants, Auditors etc)
  3. Other Insurers
  4. Government Agencies and other Departments
  5. Anyone to whom we are required to disclose information like IRDA as permitted by the Law of the Land. Except where you have consented, we limit the use and disclosure of any personal information provided by us to third parties to the purpose for which we supplied it and related purposes.

Accuracy And Access Of Our Website

Please take reasonable steps to ensure that your personal information is accurate, complete and up-to-date whenever we collect or use it. We will, on request, provide you with access to personal information we hold about you (including so that you can request correction of that information) subject to exceptions permitted by Law. For Example we will not provide access to any personal information if we have duty of confidentiality. Unless otherwise expressly set forth herein, any information, communications or material you transmit to this website by electronic mail or otherwise, including data, questions, comments, or suggestions will be treated as non-confidential and non-proprietary and will become the property of ECGC. Furthermore, ECGC is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to this website for any purpose whatsoever, including, but not limited to, developing and marketing products using such information.